So last weekend I was in the grocery store (I’m one of the few who actually still enjoy grocery shopping), and I overheard a young kid -- maybe four or five years old -- ask, who I assume was his mother, if he could get some cookies. She said no, to which he inquired why [...]
The Performance Excellence Network — in partnership with the Wisconsin Center for Performance Excellence and the Iowa Quality Center — is pleased to announce a powerful online workshop: Advancing Performance Excellence: Baldrige 201, September 12 (morning) & 19 (afternoon). Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence (which is offered many times [...]
It seems like it happens about this time every year (in reality, actually it does!): in partnership with our friends the Wisconsin Center for Performance Excellence and the Iowa Quality Center, PEN hosted another successful annual conference about 10 days ago, this year under the new moniker igniteEX (formerly PENworks). As I kicked off the [...]
2023 MN Performance Excellence Awards Presented at igniteEX 2024 Conference ST. PAUL, Minn., April 19, 2024 – The Performance Excellence Network (PEN) honors four recipients of the 2023 Minnesota Performance Excellence Award. The Award is based on the Baldrige Framework and is the culmination of a rigorous evaluation of an organization’s management and performance system. [...]
In many ways, what's required for organizational excellence these days has changed: there are new work environments (such as hybrid), severe talent shortages, emerging technologies (like artificial intelligence). But in other ways, nothing has changed: we still need to satisfy our customers; we still need to engage our teams; and we still need to improve [...]
Today’s environment is complex: leaders are navigating new and unique challenges, as most sectors and industries deal with staffing & talent shortages, economic & budget constraints, and ever-shifting customer & market expectations. While not a prescriptive “silver bullet,” the now 37-year-old Baldrige Performance Excellence Framework provides leaders of any organization or any community a pathway [...]
There are many things required for organizations to thrive: effective processes, good data and decision making, valuable products & services, a solid strategic plan. But all of those things -- indeed, organizational excellence itself -- requires people! The Performance Excellence Network -- in partnership with the Wisconsin Center for Performance Excellence and the Iowa Quality Center — is [...]
Leaders are dealing with so many challenges these days: continued staffing pressures; continued economic constraints; changing technology (including AI); changing customer preferences, and many more. Juggling all of these challenges is difficult, at best. And some organizations are good at managing some of the challenges; others are good at managing others. The Performance Excellence Network [...]
The Performance Excellence Network — in partnership with the Wisconsin Center for Performance Excellence — is pleased to announce a powerful workshop: Advancing Performance Excellence: Baldrige 201, November 14 & 17 -- both 8:00AM to 12:00PM both online. Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence (which is offered many times a year, [...]
In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble. The country suffered a two-phase recession in 1980-82 – one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!). The economic challenges were [...]
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