A non-profit, membership-driven organization serving Minnesota and the Dakotas.

Who we are

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PEN advances improvement and performance excellence. We identify strengths and improvement opportunities and build networks that bring information, resources, knowledge, and best practices to organizations, individuals, and communities desiring to improve.

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The Performance Excellence Network will be the leader in driving organizational, individual, and community excellence.

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Our purpose is inspiring, advancing, and sustaining performance excellence.

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PEN was founded as the Minnesota Council for Quality, Inc. in 1987 as a result of Minnesota Governor Perpich’s 1985-86 Commission on Minnesota’s Economic Future. Our mission then was to improve the quality, productivity, and competitiveness of Minnesota businesses. Today, we serve all types and sizes of organizations – businesses, healthcare systems and facilities, education institutions, nonprofit and governmental agencies – helping them improve and sustain outcomes.

We Believe That…

Our socio-economic future depends largely on the effective management of organizations throughout the region. Therefore, our goal is to help organizations of all sizes, in all sectors, and in all communities improve their operations and their performance.

Communities within each state will be stronger if leaders work together to solve social and economic challenges that cross organizational boundaries. Therefore, part of our focus is on providing leaders with the network and means to improve the communities in which they live and work.

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PEN believes in:
Extraordinary Dedication
Deep Engagement
Passion for Excellence
Customer Focused, Results-Driven
Servant Leadership
Leading Edge Expertise

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Brian Lassiter

Jane Deppert

“PEN sessions keep us in the solution and on the path of excellence.”

-Mark Krupski, Director Olmsted County Property Records & Licensing

ready to learn more?

Want to learn more about PEN, our events, assessments, or membership in our network?
We’d love the chance to chat and answer any questions you might have.