We’ve all just experienced an incredible few years, with layers of unprecedented challenges that have impacted our organizations, our communities, and ourselves. Clearly the pandemic presented challenges that we haven't had to navigate in 100 years, but even now, we're still dealing with staffing shortages, economic headwinds and supply chain issues created by tariffs and [...]
The igniteEX 2025 conference (with the theme “Achieving Extraordinary Together”) was last month. The opening session was pretty inspirational and definitely memorable, as a few board members (of PEN & our partners) came up on stage one at a time and shared why he/she attends this conference. The statements probably weren’t all that surprising – [...]
A couple of weeks ago, I had the pleasure of participating in a local association’s Leadership Academy, a forum to explore best practices with 60 or more local leaders. It was a great conversation, full of insights and useful ideas. In the middle of the session, I found myself responding to a question with a [...]
2024 MN Performance Excellence Awards Presented at igniteEX 2025 Conference ST. PAUL, Minn., April 14, 2025 – The Performance Excellence Network (PEN) honors seven recipients of the 2024 Minnesota Performance Excellence Award. The Award is based on the Baldrige Framework and is the culmination of a rigorous evaluation of an organization’s management and performance system. [...]
There's a lot going on these days. A lot. Businesses and organizations are facing increasing uncertainty and a growing number of complex challenges: the federal budget freeze, federal agencies closing or shrinking, the new (and potentially escalating tariffs), as well as shifting national policy (in areas such as immigration and DEI) are resulting in uncertain [...]
Sometimes the topic for my newsletter article just comes to me. Last week I ran across a podcast (and companion newsletter) published by Jo Saxton, a nationally known speaker, author, and leadership coach. Before I share a portion of it, let me start by saying my column is not about politics -- everything PEN does [...]
I get asked occasionally what is the single biggest reason organizations fail. Of course, there isn’t one right answer: organizations -- even from the same sector or industry -- have different cultures, different core competencies, different strategic challenges and advantages, different circumstances that contribute to success or failure. As a result, some organizations struggle with [...]
It’s not often I use this column to write a “book report,” but I was recently made aware that one of our members -- Connie Delaney, Dean at the University of Minnesota’s School of Nursing -- wrote a book on leadership: Leading with Love. I thought I’d just skim it (I have probably 30 books [...]
During the COVID years, we were all given the opportunity to reflect on our mortality and on what’s truly important in life: our fast-paced daily routines came to an abrupt halt, allowing us to recalibrate -- to refocus on the priorities in each of our lives. But, while COVID isn’t over, most of us have [...]
“If all you have is a hammer, everything looks like a nail,” so the saying goes. In other words, each tool -- be it for carpentry, cooking, or process improvement -- has a distinct purpose. And tools are sub-optimized if they are used for anything other than that distinct purpose – imagine trying to loosen [...]
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