Igniting a Spark: 57 Insights from igniteEX 2024 – April 2024

It seems like it happens about this time every year (in reality, actually it does!): in partnership with our friends the Wisconsin Center for Performance Excellence and the Iowa Quality Center, PEN hosted another successful annual conference about 10 days ago, this year under the new moniker igniteEX (formerly PENworks). As I kicked off the [...]

2024-04-29T16:56:24-05:00April 29, 2024|

Finding Your Ikigai: Aligning Your Career with Your Purpose — Dec 2023

We’re all dealing with a lot: a continuing global pandemic; significant changes in work environments and other organizational challenges (staffing shortages, supply chain issues, workplace toxicity); and the stresses of constant work/life pressures.  The events of the last three or four years have compelled many to reexamine how their professional lives align or harmonize with [...]

2023-12-18T13:59:41-06:00December 18, 2023|

Exploring the Impact of Artificial Intelligence on Organizational Performance — July 2023

Artificial intelligence (AI) is an exciting, emerging technology that offers both incredible possibility, but also potential risk.  At its simplest core, the goal of AI is sensemaking: it can help in making decisions; solving complex problems; enhancing lifestyle; and facilitating commerce, education, healthcare.  We’ve all seen and used it: it’s embedded in Siri and Alexa; it’s [...]

2023-07-26T23:21:12-05:00July 26, 2023|

Putting the P in Performance: 8 Drivers of Organizational Success — June 2023

A couple of weeks ago, I had the pleasure of participating in a local association’s Leadership Academy, a forum to explore best practices with 60 or more local leaders.  It was a great conversation, full of insights and useful ideas.  In the middle of the session, I found myself responding to a question with a [...]

2023-08-03T19:57:47-05:00June 26, 2023|

ASCENDING TOGETHER: 41 Insights from PENworks 2023 — May 2023

PEN hosted our annual conference -- PENworks 2023 -- three weeks ago.  As it (somehow) has become tradition, I walked on stage in costume -- this year as a mountain climber, reflecting the conference theme of ASCENDING TOGETHER: Connect, Discover, Imagine.  Yeah, it was hot in four layers of clothing.  And I felt a little [...]

2023-05-22T18:48:14-05:00May 22, 2023|

Performance Excellence Network Recognizes Seven with Award

2022 Performance Excellence Awards Presented at PENworks 2023 Conference ST. PAUL, Minn., May 5, 2023 – The Performance Excellence Network (PEN) honors seven recipients of the 2022 Minnesota Performance Excellence Award.  The Award is based on the Baldrige Framework and is the culmination of a rigorous evaluation of an organization’s management and performance system.  The [...]

2023-05-05T14:13:09-05:00May 5, 2023|

The Path to Excellence: The Real Value of Baldrige — PEN April 2023

In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble.  The country suffered a two-phase recession in 1980-82 -- one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!).  The economic challenges were [...]

2023-04-27T00:05:53-05:00April 27, 2023|

Good Leadership: Part Process, Part Proficiency — Mar 2023

Last week I had the privilege to visit with an undergrad class at St. Lawrence University in Upstate New York about best practices in leadership and management.  So, I figured if the conversation was valuable enough for a couple dozen college students (who are young & emerging leaders), maybe it would be worth sharing with [...]

2023-03-22T15:43:45-05:00March 22, 2023|

Lessons Learned from a World Champion — Feb 2023

So, yeah, it happened again: the Kansas City Chiefs won Super Bowl LVII earlier this week.  I know the Vikings and Packers fans reading this (actually, probably anyone outside of Kansas City reading this) may not care, but that’s two championships in four years and another major milestone in this half-decade run.  After 50 years [...]

2023-02-15T23:27:17-06:00February 15, 2023|

Starting the Year Off Right: Tips to Improve Your Personal Productivity — Jan 2023

Everyone is trying to do more with less these days (or maybe just more with the same): the world has become more complex, and professional demands seem to be ever-increasing.  In response – and to kick off PEN’s 2023 webinar series earlier this month – we decided to focus on personal productivity, exploring ways that [...]

2023-01-25T19:54:02-06:00January 25, 2023|
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