Sometimes the topic for my newsletter article just comes to me. Last week I ran across a podcast (and companion newsletter) published by Jo Saxton, a nationally known speaker, author, and leadership coach. Before I share a portion of it, let me start by saying my column is not about politics -- everything PEN does [...]
In many ways, what’s required for organizational excellence these days has changed: there are new work environments (such as hybrid), severe talent shortages, emerging technologies (like artificial intelligence). But in other ways, nothing has changed: we still need to satisfy our customers; we still need to engage our teams; and we still need to improve & innovate [...]
It’s not often I use this column to write a “book report,” but I was recently made aware that one of our members -- Connie Delaney, Dean at the University of Minnesota’s School of Nursing -- wrote a book on leadership: Leading with Love. I thought I’d just skim it (I have probably 30 books [...]
In today’s’ world, it's not enough to just perform well -- organizations must survive an ever-increasing number of disruptions, shifting and adjusting rapidly. COVID taught us that resilience is more than responding to disruptions with agility: we need to be proactive to be resilient -- but how do we do this? The Performance Excellence Network [...]
The last 3+ years have been pretty extraordinary, with teams forced to juggle the pandemic, changing work environments, staffing shortages, supply chain issues, and a host of other challenges. Navigating those issues -- and trying to "bounce back better" from them -- has required a level of resilience from teams and individuals alike. While things [...]
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