The last 3+ years have been pretty extraordinary, with teams forced to juggle the pandemic, changing work environments, staffing shortages, supply chain issues, and a host of other challenges. Navigating those issues -- and trying to "bounce back better" from them -- has required a level of resilience from teams and individuals alike. While things [...]
In today’s’ world, it's not enough to just perform well -- organizations must survive an ever-increasing number of disruptions, shifting and adjusting rapidly. COVID taught us that resilience is more than responding to disruptions with agility: we need to be proactive to be resilient -- but how do we do this? The Performance Excellence Network [...]
In many ways, what’s required for organizational excellence these days has changed: there are new work environments (such as hybrid), severe talent shortages, emerging technologies (like artificial intelligence). But in other ways, nothing has changed: we still need to satisfy our customers; we still need to engage our teams; and we still need to improve & innovate [...]
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