Say What?? 18 Best Practices for Effective Communication – May 2024

I had a conversation with a CEO of a PEN member organization recently, in which he lamented the fact that his messages were just not getting through to employees -- he was communicating, but the messages just weren’t sticking.  So I asked him what channels he was using, to which he replied the normal ways: [...]

2024-05-20T13:02:15-05:00May 20, 2024|

Polarity Thinking: Finding the Balance in Everything — Oct 2023

Life is about paradoxes: sickness versus health; richer versus poorer; hot versus cold; better versus worse; happy versus sad.  The same is true in our organizations: success versus failure; growth versus contraction; centralization versus decentralization; efficiency versus innovation.  The truth, of course, is that these poles are not binary -- they’re all on a continuum, [...]

2023-10-23T13:13:03-05:00October 23, 2023|

Leading through Uncertainty: The Wine Detective — Nov 9 IN-PERSON Workshop

The complexities of leading through uncertainty are undeniable: the path ahead is often obscured by unforeseen challenges, market disruptions, and technological advancements. The very nature of uncertainty breeds discomfort and resistance, making it a formidable adversary to effective leadership. However, it is precisely during these times of ambiguity that the mettle of leaders is truly [...]

2023-09-15T09:30:48-05:00August 21, 2023|
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