In many ways, what's required for organizational excellence these days has changed: there are new work environments (such as hybrid), severe talent shortages, emerging technologies (like artificial intelligence). But in other ways, nothing has changed: we still need to satisfy our customers; we still need to engage our teams; and we still need to improve […]
Today, organizations continue to experience challenges like never before: staffing shortages, inflationary pressure & economic uncertainty, managing a virtual/hybrid workforce, navigating supply chain issues, and managing through accelerating change are but a few of the many challenges facing today’s leaders. But – with the complexity of organizations – where does one start? How do you […]
This module is the second of six in an ongoing Best Practices in DEI Series. Each are intended to be stand-alone, or you can participate in the full series. Dates and topics of other modules listed below. Series Description Over the last couple of years, we’ve all be made aware (or powerfully reminded) of the […]
Today’s environment is complex: leaders are navigating new and unique challenges, as most sectors and industries deal with staffing & talent shortages, economic & budget constraints, and ever-shifting customer & market expectations. While not a prescriptive “silver bullet,” the now 37-year-old Baldrige Performance Excellence Framework provides leaders of any organization or any community a pathway […]
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