Governor Recognizes SDDOT for Continuous Improvement, Performance Excellence

July 16, 2018   For Immediate Release PEN Contact: Brian Lassiter, President Performance Excellence Network 612-868-3519 brian.lassiter@performanceexcellencenetwork.org   SDDOT Contact: Kristi Sandal South Dakota Department of Transportation 605-295-0150 Kristi.sandal@state.sd.us SDDOT Receives Recognition for Continuous Improvement 2017 Performance Excellence Award Presented by Governor Daugaard   PIERRE, SD, July 16, 2018 – At a celebration hosted by [...]

2018-07-17T15:35:34-05:00July 17, 2018|
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Excellence is a Choice: 44 Insights on Positivity, Optimism & Improvement – PEN June 2018

Quick show of hands: who is stressed?  Maybe not right this second, but sometime the last few days or weeks?  Any stress out there?  I’m not sure anyone is actually raising their hand at their desks, but metaphorically, for those of you who didn’t, you’re probably lying because the data show we’re all pretty stressed [...]

2018-06-24T19:12:34-05:00June 24, 2018|
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Nobody Raves About Average: 52 Insights on the Road to Excellence

Last week, the Performance Excellence Network hosted our annual PENworks 2017 conference.  The event featured 31 local, regional, and national speakers, each sharing best practices and insights to improve organizational performance in areas such as leadership effectiveness, customer focus, workforce engagement, and operational efficiency.   Some speakers were from large, complex organizations (3M, Ecolab, Mayo [...]

2017-05-04T01:09:39-05:00May 4, 2017|
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The Path to Performance Excellence: The Real Value of Baldrige

In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble.  The country suffered a two-phase recession in 1980-82 – one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!).  The economic challenges were [...]

2017-03-19T21:08:08-05:00March 19, 2017|
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