The Butterfly Effect: Managing Your Organization as a System – PEN July 2017

Because most things in life are part of larger systems, some seemingly trivial events can have significant impact.  For example, in 1961, mathematician and meteorologist Edward Lorenz took a shortcut in entering data in a weather prediction model.  He innocently entered .506 instead of the full numeric value of.506127, and the result was a completely [...]

2017-07-26T19:24:28-05:00July 26, 2017|

Nobody Raves About Average: 52 Insights on the Road to Excellence

Last week, the Performance Excellence Network hosted our annual PENworks 2017 conference.  The event featured 31 local, regional, and national speakers, each sharing best practices and insights to improve organizational performance in areas such as leadership effectiveness, customer focus, workforce engagement, and operational efficiency.   Some speakers were from large, complex organizations (3M, Ecolab, Mayo [...]

2017-05-04T01:09:39-05:00May 4, 2017|

Performance Excellence Network Recognizes Four Organizations

Performance Excellence Network Recognizes Four Organizations 2016 Performance Excellence Awards Presented at PENworks 2017 Conference; Lt. Governor Celebrates Excellence in Minnesota   ST. PAUL, Minn., April 27, 2017 – The Performance Excellence Network (PEN), formerly the Minnesota Council for Quality, today honors four recipients of the 2016 Performance Excellence Award (formerly the MN Quality Award).  [...]

2017-04-28T15:51:23-05:00April 28, 2017|

The Path to Performance Excellence: The Real Value of Baldrige

In the wake of the last “Great Recession” in the 1980s (though we didn’t call it that back then), America was in economic trouble.  The country suffered a two-phase recession in 1980-82 – one that left unemployment high and interest rates even higher (recall credit cards and mortgages well beyond 20%!).  The economic challenges were [...]

2017-03-19T21:08:08-05:00March 19, 2017|
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