As we emerge from COVID (but navigate continuing staffing challenges and possible economic headwinds), organizations are increasingly focused on improving productivity, eliminating waste, and increasing efficiency.
The Performance Excellence Network — in partnership with the Wisconsin Center for Performance Excellence and the Iowa Quality Center — is pleased to announce a powerful workshop: The LEGO Game: Reducing Waste & Increasing Productivity. The workshop will be hosted April 18 IN PERSON from 9:00 AM to 12:00 PM CT and will be facilitated by Edwin Boon of The Lean Six Sigma Company. The workshop is one of four pre-conference workshops for the igniteEX 2024 conference, held later April 18 and all day April 19. More information on the conference is here. You may attend the workshop without attending the conference, but there is a discount for attending both!
It will be a unique, fun, and powerful experience, focused on the principles of continuous improvement and the tools of Lean Six Sigma, but delivered in part through a LEGO simulation.
The Lean Six Sigma methodology has been used to streamline processes to provide services or products to customers, patients, citizens, or stakeholders faster and with fewer errors. Often, the projects take place within the organization, where several people work together (for example, a billing process, licensing process, logistics-, or production processes). The people who run the projects are called Green Belts and Black Belts, but they are dependent on the input and cooperation of their team members to succeed. This workshop explores the process and tools needed to improve process performance and results.
What will I be able to do after this course? Here are the learning objectives:
* Understanding the Lean Six Sigma philosophy and translating it to their own working environment
* Optimizing and improving processes using the DMAIC structure (Define, Measure, Analyze, Improve and Control are the 5 phases of Lean Six Sigma)
* Identifying customer requirements
* Recognizing improvement potential and selecting projects; better analyze problems, discover root causes and optimal solutions
The workshop explores ways to reduce operational costs, improve quality, decrease lead-times and increase customer satisfaction, equipping you with a toolset that will help you drive value in your organization. The workshop is ISO-certified and includes simulations, interactive exercises, videos, and much more!
The session will be hosted at Mystic Lake Conference Center, Prior Lake, MN on April 18 from 9:00-12:00.
Investment is $250 for members ($500 for non-members). Discounts available for those also attending the igniteEX 2024 conference ($200). No group discounts available for this workshop, as space is limited and it WILL sell out!
Don’t miss this powerful opportunity to learn how to improve your own personal productivity, as well as create a culture for your team to do the same!
Facilitator Biography
Edwin Boon is the CEO of The Lean Six Sigma Company USA and a GE Certified Lean Six Sigma Master Black Belt.
Edwin is a former Vice President Lean Six Sigma and Customer Experience for Sleep Number in the USA.
Prior to Sleep Number Edwin Boon was a Master Black Belt for GE Capital in the USA and CFO for Hertz Leasing in The Netherlands, Germany and the UK.
Edwin has executed hundreds of projects in improving customer experience, services, manufacturing, sales, supply chain, product design, warranties and technology always generating real tangible P&L savings. His experience spans a variety of industries including financial services, healthcare, government, manufacturing and retail.
The Customer Experience/NPS (Net Promoter Score) program at Sleep Number is ranked among customer experience leaders like Apple, Amazon, Costco and Southwest. This and the Lean Six Sigma initiative received honorable mention in the 4Q 2010 earnings call for Sleep Number for driving tangible P&L and customer benefits, as well as significant improvements in process efficiencies and product quality. The program generated millions of dollars of savings and a 5x Return on Investment.
Edwin has a proven track record of developing business cases and strategic rationales, and achieving companywide buy-in for transformative improvement initiatives, including large IT ERP implementations. A testimonial to this is protection of the Lean Six Sigma program by the Board of Directors of Sleep Number during massive layoffs at the height of the 2008-2009 recession.
Edwin led two large IT ERP implementations for Hertz Leasing in Europe, as well help launch Sleep Number’s ERP Oracle initiative. Sleep Number’s ERP initiative included a complete process redesign of Sales Operations, Supply Chain, Finance and Customer Service.
He also developed numerous corporate strategic plans for Hertz Leasing, GE, and Sleep Number.
Edwin holds a Dutch Finance and Accounting degree (“Accountant Administratie-Consulent”) and has 30 years of global work experience in the Netherlands, UK, Germany, Switzerland, France and the USA.
