With any project — home improvement, automobile repair, even exercising and working out — you need the right tools to do the job right. The same is true for process and organizational improvement! We all need proven tools to understand the current state, explore solutions and improvements, and design and implement a desired future state.
The Performance Excellence Network — in partnership with the Wisconsin Center for Performance Excellence and the Iowa Quality Center and in cooperation with the Greater Rochester NY Quality Council — is pleased to host an online webinar discussion on Thursday, October 17: “Cool Tools: Exploring Continuous Improvement Tools.”
We will explore many 8 CI tools, introduced by a speaker who will share what the tool is, how their organization uses it, and successes they’ve experienced. After all tools are introduced, we will head to self-selected breakout discussions, where webinar participants can share best practices, tips, and other insights in using those specific tools. Tools (and corresponding leader who will introduce them) include:
-
PDSA by Brandon Williams, LifeSource
-
A3 by Jason Welch, Rochester (NY) Regional Health
-
5S by Deb Zurawski, Ortho Molecular Products
-
Customer Journey Mapping by Jo-el Sprecher, Mary Greeley Medical Center
-
Interrelationship Diagraph by Gary Floss, Marvin Windows (retired)
-
Fishbone Diagram by Pavan Kumar Boddapati, General Mills —
-
Driver Diagrams by Brooke Dykema, Froedert Health
-
One-on-One Structured Meetings by Kelaine Haas, U of MN School of Nursing
This will be a unique, highly interactive discussion, in which everyone shares and everyone learns!
This session is Thursday, October 17 from 8:00-9:00 CT (no pre-webinar networking, as the session will focus heavily on networking & sharing!), using Zoom MEETING. Grab your coffee and breakfast, and join us for a rich discussion. Free for PEN/WCPE/IQC members; $20 for non-members.
Can’t make it live but interested in the content? Register anyway: all registered attendees get a link to the recording after the session!
