Most people know the Baldrige framework as the basis for an award. But the true value of using Baldrige is in identifying and prioritizing improvement opportunities: it is a diagnostic system that helps leaders focus resources on most important improvement opportunities. The Performance Excellence Network, Twin Cities Region, is pleased to announce the next breakfast [...]
Do you have the IDEAS that will help you grow your organization? Do you have the CREATIVITY to start something new? Do you have the INSPIRATION to sustain your future? The Performance Excellence Network is pleased to announce our August PEN Knowledge Forum breakfast Aug 13, concurrent with a 1.5-day workshop that focuses on innovation. Both will [...]
The Recorded event is now available here: http://performanceexcellencenetwork.org/uncategorized/2014/06/7-deadly-sins-data-one-statisticians-perspective-2/ Performance excellence depends on selecting, collecting, analyzing, and interpreting data. Your organization uses data every day to develop new products and services, manage operations, and make a wide range of critical business decisions. Good decisions depend on good data, but how do you know the data you're using [...]
Are You Running Your Business, Or Is It Running You?This special workshop takes the place of our normal May St. Paul PEN breakfast!! If you are the owner, leader or manager of an entrepreneurial organization who wants to see your business consistently run better and grow faster, Sue Hawkes and EOS can help you and [...]
Join Brian Lassiter, president of the Performance Excellence Network, and three key stakeholders – a member/customer, a volunteer Evaluator, and a board member – as we explore the resources available to you, your organization, your career, and your community at our March 12 St. Paul PEN: “From Good to Great: How the Performance Excellence Network [...]
The analytics movement has captured the attention and imagination of leaders everywhere with the promise of improved performance through the clever use of data. Big Data is now even mentioned in the Baldrige Criteria. However, deciding what to do is difficult for leaders because of buzzwords, vague definitions, and mysterious techniques. The Performance Excellence Network welcomes [...]
Most managers today have a serious problem keeping up with the flood of e-mails, letters, faxes, phone calls, messages, voice mails, meetings, reports, articles, piles of paper, and task lists that far exceed their mental and emotional capacity. As a result of this flood, these managers are stressed and less productive than they could be. [...]
PEN Breakfast November 6th “Strategic Recognition-The Key to Engagement” An organization’s success depends increasingly on an engaged workforce that benefits from meaningful work, clear organizational direction, and accountability for performance. The Performance Excellence Network, Twin Cities Region, is pleased to announce a special workshop “Strategic Recognition-The Key to Engagement” on Thursday, November 6th at MCTC [...]
Net Promoter System℠ helps companies in all industries build customer loyalty and achieve growth. Developed in 2003, the NPS has helped thousands of innovative companies create a new way of measuring how well an organization treats the people whose lives it affects—how well it generates relationships worthy of loyalty, including employee engagement. The Performance Excellence [...]
We always hear that "without leadership commitment, a performance excellence initiative is bound to fail..." and all leaders would (or should) agree. The Performance Excellence Network, Twin Cities Region, is pleased to announce a special workshop " Your Leadership System: A Key to Leading a Sustainable Organization" September 4 at MCTC in Minneapolis. The discussion [...]
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