Your customers, clients, or service users are choosing you rather than a competitor. You know it is happening, but you have no real idea why. We all think we know why customers come to us. You can hire a consulting firm to prove you don’t or you can use this simple tool. The ‘Field of [...]
There are a lot of baby boomers on business payrolls. The state of Minnesota, for example, counts 46 percent of its 33,500-person executive-branch work force over the age of 50, with 3,200 already past the average retirement age of 61. These numbers raise a number of performance concerns, including maintaining and sharing institutional knowledge and [...]
Spark Workshop – Exploring SIT Guiding Principles and Innovation Tools Understanding How the SIT Approach Delivers Innovation […]
The average manager spends between 30-50% of their time grappling with the fallout of mistrust and lack of cohesiveness. In a recent Gallup poll, nearly 70% of employees report they are disengaged from work. Conflict in the workplace impacts productivity, worker effectiveness, and ultimately customer satisfaction and the bottom line. […]
Thriving in Times of Change. Harnessing the Power of Culture Fall 2015 Conference In today’s business environment, the only constant is change – and the pace of change is accelerating. Uncertainty and instability are the norm. The fundamentals by which an organization – any organization – operates can change suddenly and without warning. […]
[huge_it_slider id=”3″]The Performance Excellence Network is pleased to announce the dates of PENworks 2015 – our annual performance excellence best practice conference: April 27-28 at the Earle Brown Heritage Center in Brooklyn Center, MN. […]
Register Online Now!The Conference Schedule is now available. Click Here to view the schedule and download. Join us at the 2014 Baldrige Regional Conferences and take home solutions to help your organization achieve breakthrough performance and results. The conferences will be held: September 23, 2014 Doubletree by Hilton Bloomington-Minneapolis South Minneapolis, MN […]
Is your organization interested in using a proven system to identify and prioritize its improvement opportunities? Would your workforce benefit from providing input into your organization’s future? Would your organization benefit from public recognition of your improvement efforts and your performance outcomes? […]
For organizations using (or beginning to use) Baldrige as a framework for performance excellence, an “Organization Profile” is considered important in setting the context for continuous improvement and especially critical for effective strategic […]
The Principles of Performance Excellence: Baldrige 101-201 WorkshopsRochester— Tue, June 17, 2014 Note — this workshop is required as a requisite to becoming an Evaluator with our Performance Excellence Award. […]
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