LifeSource, the region's organ and tissue procurement organization, has been on a journey to excellence for many years. Using the Baldrige Framework as their main management system and many other improvement tools, the nonprofit organization has seen significant improvements in outcomes and process performance. The Performance Excellence Network is pleased to welcome Brenda Welsch, director [...]
These are unprecedented times. Organizations are feeling challenges like never before: staffing shortages, managing a virtual (and stressed) workforce, navigating supply chain issues, shifting & innovating products and business models, planning for an uncertain future, addressing racial inequities, and managing through accelerating change are but a few of the many challenges facing today’s leaders. But [...]
[This workshop was formerly "Baldrige 101" and scheduled for a full day. It is now converted to a half-day online workshop on Sept 23.]Countless organizations are trying to connect with customers, improve their work, engage their people, produce better results, and plan for the future. But oftentimes improvements are not aligned with the organization's mission, [...]
These are unprecedented times. Organizations are feeling challenges like never before: financial and budgetary pressures, managing a virtual (and stressed) workforce, solving unique problems, shifting & innovating products and services, planning for an uncertain future, addressing racial inequities, and managing through accelerating change are but a few of the many challenges facing today's leaders. But [...]
These are unprecedented times. Organizations are feeling challenges like never before: financial and budgetary pressures, managing a virtual (and stressed) workforce, solving unique problems, shifting & innovating products and services, planning for an uncertain future, addressing racial inequities, and managing through accelerating change are but a few of the many challenges facing today's leaders. But [...]
As organizational leaders work to navigate the complexity of creating and executing strategy, improving operations, meeting shifting expectations from customers, addressing workforce constraints, and determining the best measures to monitor organizational performance, they need to remain grounded in the fundamental elements of what makes their organization what it is. The Organizational Profile in the Baldrige [...]
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