The Performance Excellence Network is pleased to announce a powerful — and completely redesigned — full-day workshop: Advancing Performance Excellence: Baldrige 201, March 13 in Rapid City (hosted by Ascent Innovation). Baldrige 201 builds off of Baldrige 101: Principles of Performance Excellence, which is offered the day before on March 12, by exploring deeper the Baldrige Framework and [...]

The need to improve your organization’s performance has perhaps never been greater: customers expect more, competent workers are scarce, competition is intensifying, and in some industries the economy is tightening.  But – with the complexity of organizations –- where does one start? How do you know on which processes to focus? And how to do [...]