1. Do you believe your organization’s leadership team is ready to Lead your organization into the future?
2. Has your organization’s leadership developed a Strategic Plan and do all employees follow their part of it?
3. Do you have Engaged Customers that tell others about the benefits of doing business with your organization?
4. Does your information system provide the Data needed to make good business decisions for the future?
5. Do you have Engaged Employees that operate as owners and understand what needs to be done to sustain and grow your business?
6. Do you have Work Processes in place and does your workforce understand them and improve them?
7. Is your organization getting the Results you expect?

These items are the “framework” necessary for any business to have in place for continued successes. They come from the Baldrige Criteria for Performance Excellence – the “Gold Standard” for validated management practices both nationally and internationally. http://www.nist.gov/baldrige/

The morning session will provide you and your leadership team an overview of the Baldrige Program. The discussion will include how the Baldrige framework can benefit your organization (or division, department). You’ll learn how businesses (like Cargill, Seagate, Eaton, Boeing), healthcare organizations (like Avera Sacred Heart of Yankton, Mayo Clinic), many K-12 school districts and higher education institutions across the US, non-profits and and governmental agencies (SDDOT, Army Corps of Engineers, VA Systems) are using the framework to improve performance and outcomes.

The afternoon session will take a closer look at each category of the Baldrige Criteria and how improvement in each can benefit your organization. You will have the opportunity to learn some high-level Baldrige-based tools that can be brought back into your organization.

These sessions will be facilitated by Michael Garner with Cardinal, a small business based in Rochester, MN (a Performance Excellence Award winner), Dr. Mark Blazey from New York (a national Baldrige expert), and Brian Lassiter, President of the Performance Excellence Network. All very experienced with successful applications of the Baldrige Criteria.

Workshop dates are:

July 16th – 8:00-4:30 Sioux Falls, SD (Ramkota)

July 17th – 8:00-4:30 Pierre, SD (location TBD)

July 18th – 8:00-4:30 Rapid City, SD (Camp Rapid)

The price of registration is $250 for members and $350 for non-members.

Questions can be answered by Steve Wagner (PEN volunteer in SD) @ 605-209-4192 [email protected] or Brian Lassiter (PEN President) 612-868-3519.

To register, email [email protected], indicating attendees’ name, emails, member status, and which location you’ll attend.