Countless organizations are trying to connect with customers, improve their work, engage their people, produce better results, and plan for the future.  But oftentimes improvements are not aligned with the organization’s mission, strategic priorities, or core competencies, and therefore are sub-optimized.
 

The Performance Excellence Network SE Region is pleased to welcome Michael Garner from Momentum to discuss “Quality Improvement Thinking: Continuous Improvement Concepts.”

This session will provide an introductory overview of how the Baldrige Framework aligns with the priorities of any organization to support improvement efforts centered around customers and organizational performance.  The session will include interactive learning, and will be presented from the perspective of an experienced Baldrige user (Michael has nearly 10 years’ experience with Baldrige as a PEN Evaluator and practitioner).  Participants will learn how Baldrige, at its core, focused on bringing value to people and results for organizations.

The discussion is at Woodlake Meeting Center, 210 Woodlake Dr, Rochester, MN (details provided after registration). Continental breakfast will be served from 7:30 to 7:45 with the presentation from 7:45 to 9:00 am. No cost for members; $30 for non-members.

To register and attend in person, contact [email protected].

To register to view livestream and/or video-on-demand ($20 member, $40 non-member; free for Premium/Sponsoring Members), contact [email protected].