The Twin Ports Performance Excellence Network is pleased to announce a special full-day workshop August 18 in Duluth that focuses on tools to achieve process/operational excellence. The workshop will be hosted by Lake Superior College.
Hear tips, best practices, and useful information on how and when to use a variety of improvement tools to improve process performance – in all types of organizations (businesses, healthcare, education, government, nonprofit).
Topics will cover beginning, intermediate, and advanced process improvement tools, such as PDSA, Lean (A3, Value Stream Mapping, 5S), ISO, various problem solving tools, Hoshin Kanri planning, several of the 7 Quality Tools (such as Root Cause Analysis, 5 Whys) and many others!
Confirmed speakers include AMSOIL, Duluth Public Schools, Essentia, Jamar, MCCU, and many others! A draft agenda is as follows (final agenda will be posted by mid-July):
| 8:00 | 8:50 | Registration, breakfast, networking | |
| 8:50 | 9:00 | Welcome | |
| 9:00 | 9:50 | Keynote: Gary Floss, Director of Quality Assurance & Continual Improvement,Marvin Windows & Doors Title:The Tools Get Easier to Choose & Use with a Guiding Blueprint081814 Floss The Tools Get Easier to Choose |
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| 10:00 | 10:50 | LEANing Toward Excellence at MCCU Kathlynn McConnell, Director of Training, Members Cooperative Credit Union (MCCU)081818 Tools McConnell |
Jamar’s Lean Initiative ROI: Exploring 5S, Visual Improvement, PDCA, and Root Cause Analysis Cindy Louma, General Manager, The Jamar Company and Cindy Martins081814 Jamar |
| 10:50 | 11:10 | Break | |
| 11:10 | 12:00 | Lean Initiatives in Metalcasting at ME Global Loren Auch, ME Global081814 ME Global |
Creating a Constancy of Purpose in your Organization: Lessons Learned from a Turnaround School and How “Learning” Drives Employee Engagement Nathan Glockle, Principle and Laura MacArthur Elementary, Duluth Public Schools081814 Laura MacArthur |
| 12:00 | 1:00 | Lunch | |
| 1:00 | 1:50 | Redesigning the Neonatal Intensive Care Unit Using Rapid Process Design Mark Brown, Senior Process Expert, Essentia Health081814 Tools Essentia |
Using Hoshin Kanri Planning & Baldrige to Improve Planning and Performance Linda Wadewitz, Director of Quality, Winona Health081814 WinonaHealth |
| 2:00 | 2:50 | Using ISO to Improve Process Consistency – A Panel Discussion Anne Schilling, |
Small Group Discussion/Reflection: Lessons Learned & Best Practices for the Day |
| 3:00 | 3:50 | The People Side of Organizational Improvement
Pam Solberg-Tapper |
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| 3:50 | 4:00 | Closing | |
Cost is $175 for members (Early Bird through Aug 1) or $225 after Aug 1; non-members are $350 and $450, respectively.
Discounts are offered for groups of 4+ from the same organization registering at the same time ($150/each for members).
Hold the date, spread the word, and register early (by Aug 1) by emailing [email protected]!
