Who are your customers?  What factors drive your organization’s success?  What are your core competencies and strategic challenges?  And can leaders in your organization answer these questions with some consistency?
These questions (and others) are part of the Baldrige Excellence Framework “Organizational Profile” — powerful questions that help drive alignment, better decision making, and a better understanding of the environmental factors facing your organization.  The Performance Excellence Network of the Black Hills is pleased to host a powerful organizational profile workshop on Thursday, February 20.  Participants will have an opportunity to apply these powerful questions to their own organization, exploring how they help optimize resources and build alignment.

Obtain a free copy of the Baldrige Excellence Framework Organizational Profile here.  And learn more about Baldrige here.

Thursday, February 20th @ 8:00 a.m. – 12:00 p.m.

Ascent Innovation
525 University Loop (southeast corner of SDSM&T campus)
Rapid City, SD
Refreshments will be provided!

Free for members, $25 for non-members (and buy-one-get-one free for non-members!).  To learn more about the value of PEN membership, visit here.

Don’t miss this powerful discussion — it will improve your organization’s performance immediately!